Things You Need to Know
WE DELIVER THE LUXURY OF CONVENIENCE: EXPERIENCE THIS EFFORTLESS NEW WAY TO SHOP AND TRY ON YOUR PICKS AT YOUR HOME WITHOUT THE HASSLE OF RETURNS AND REFUNDS.
HOW IT WORKS
What You Need
Order & Try on as much as you like, no Payment taken at check out.
Choose your 1 hour delivery window,
7 days a week
Pay for what you keep return the best instantly hassle free.
'Complimentary Concierge' service as your delivery option at checkout.
Where is this service available?
Stoi's Atelier Studio Concierge currently serves Greater South Carolina and will appear as a shipping method if you’ve entered a qualifying postcode.
How do I place my order with SAS?
Add as many items as you wish to your bag. Once you’re happy with your selection, proceed to checkout and enter your delivery details. Enter the Code 'Complimentary Concierge' this will bring your clothing balance to Zero. Continue to the payment page to review and confirm your order. The only payment that is taken is the Tax during the checkout process. A Concierge will contact you within 2 hours to set-up a time.
How much does the service cost?
The service is $50-$75 of charge depending on the area.
How do I pay?
Once you’ve found and tried your perfect designs at home, your Style Concierge will take payment by card (Amex accepted). The Concierge will return anything you don’t wish to keep to Stoi's Atelier Studio.
Is there any obligation to buy?
No. The Concierge helps you find and keep only the pieces you love, while making it easier to return the pieces you don’t — saving you time and effort. There are no hidden or additional charges, nor an obligation to buy.
How many items can I try on?
We encourage you to try as many pieces as you’d like and take two sizes if you are unsure of fit.
Who brings my Stoi's Atelier Studio designs?
One of SAS Style Concierge will arrive within your selected hour along with the pieces you’ve chosen to try on.
How long do I have to try on?
Whether you're trying on solo or opt for complimentary styling assistance, you'll have 40 minutes to find your perfect SAS pieces.
What is Harper's complimentary assistance?
If you feel you might need a second opinion or fit assistance, select Harper's complimentary assistance option at the checkout and your Style Concierge will be happy to help.
What happens if I choose not to receive complimentary assistance?
Prefer to try on alone? No problem. Your Style Concierge will simply deliver your pieces and return after 40 minutes, leaving you to try on in privacy. Once you're done, they'll take payment for the pieces you wish to keep and take away the pieces you weren't so keen on.
Who do I contact if I have questions about my appointment?
To ask questions about your appointment, simply reply to your order confirmation